Return Policy

Orders typically ship within 2 business days. Orders placed Friday-Sunday will generally ship out Monday.

Holiday Returns: during the holiday season (Nov. 1st - Dec. 9th), we will accept your return after 30 days so long as it is received by January 10th.

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. On that note, we're so bummed things didn't work out for you, but here's the good news: merchandise may be returned within 30 days from the order date for a refund back to the original form of payment. You will have up to 60 days after items have been purchased to exchange for anything else on the website.

Here's the fine print: you cannot just return anything! All merchandise must be returned in NEW CONDITION (unwashed, unaltered with the original tag attached, footwear must be in its original shoe box, and swimwear & bodysuits must have the hygiene liners intact.) Any return received with makeup stains, deodorant stains, stains, pet hair, perfume/detergent scent or smoke will be refused, returned to you and are subject to a shipping charge.

If you prefer a full value store credit request a free label here 

For full details, please visit : https://www.shophearts.com/apps/help-center