I need to return it but its too much of a hassle sending it from Australia. I was so excited when I received it, but when I tried it on its not a size 8. I email and made inquiries before buying if it was a true size and I was told yes so I took the size 8 which is my normal size. But the shoes are lovely and the other color I like is available now too so I will be ordering again, just need to get rid of the one I just got. Suggestion best if you can give the actual size of the insole.